As the region begins reopening businesses and moving the economy into recovery mode, the Convention & Visitors Bureau will continue providing useful information for the leisure and hospitality industry. If you find articles that would be useful to others, please send links to them to Susan Wade at swade@springfieldmo.org.

Show-Me Strong Recovery Plan

Missouri Gov. Mike Parson's office offers a variety of information on the state's recovery plan.

Travel in the New Normal

The U.S. Travel Association suggests that as we move to the next phase pandemic response, we must demonstrate leadership to elected officials and public health authorities who will decide when, how and under what conditions travel businesses are allowed to reopen across America. Just as importantly, we must also inspire confidence in travelers by demonstrating travel businesses are appropriately focused on their health and safety.

COVID-19 Reopening Guidance: Considerations for the Global Attractions Industry

The Global Association for the Attractions Industry provides considerations regarding operational adjustments for facilities to consider before reopening prior to the development of a treatment or widely accessible vaccine for COVID-19.

American Hotel & Lodging Association: Stay Safe

“Safe Stay” is AHLA's initiative focused on enhanced hotel cleaning practices, social interactions, and workplace protocols to meet the new health and safety challenges and expectations presented by COVID-19.

National Restaurant Assocation Issues Guidance for Restaurants Readying to Reopen

ServSafe partnered with the Food and Drug Administration, public health officials, industry representatives, academia, the Conference for Food Protection, and Ecolab Inc., to create protocols for restaurants to reopen safely.

How to Create a Communications Plan for Reopening

Aside from the actual process of reopening, restarting business constitutes many stakeholders, connected through numerous channels. Issues include everything from supply chains, public health and child care, for example.

A Social Media Crisis Checklist for 2020

As a brand or business, the followers you gain on Twitter, Instagram and Facebook are ideal audiences for maintaining connections and communicating big news. Unfortunately, social media can be a fickle friend; the slightest slip-up can have a huge impact on your brand reputation and customer relationships.