The Busch Municipal Building will close to the public between 5 p.m. March 20 and midnight April 1.

City Manager Jason Gage made the decision in accordance with CDC and Springfield-Greene County Health Department guidance, federal recommendations and a local emergency declaration related to efforts to curb the spread of the coronavirus. City departments occupying the Busch Municipal Building will continue to effectively provide public services through means other than in-person interaction.

“This was not an easy decision and I appreciate the dedication and flexibility of our City staff and believe that this transition is necessary for the safety of both the public and our employees at this time,” Gage said.

Citizens are being asked to continue to contact City offices through phone, e-mail and online interaction.

Please consider the following alternative methods for your needs at the Busch Municipal Building:

Permits and Licensing

Building Development Services is offering a temporary alternative method for obtaining permits. Please email A permitting representative will contact you during the processing of your permit. Any further information will be obtained at that time, along with payment information. Credit cards are the only accepted method of payment. As always, permits and inspections can be requested via eCity at Sewer, excavation, driveway, encroachment and sidewalk permits should be requested by phone and/or email. Please call 864-1921 or 864-1980 or email or The Licensing Department is asking that patrons conduct business via telephone, mail or electronically. Please contact the office at 864-1617 or email

Service Requests

Please call 417-864-1010 or visit or to submit a service request.

Sunshine Requests

Please email or call 417-864-1651 to submit a Sunshine Request.

Job applications

Visit to fill out an application or call 417-864-1607.

Upcoming Council Meeting Cancelled

The City Council meeting scheduled for March 23 has been cancelled and it is anticipated that City Council will reconvene at its regularly scheduled meeting April 6. If need arises to meet before that date, a special City Council meeting may be called. Staff is dedicated to keeping the public informed of any and all changes. One of the primary goals at this time is to fully ensure we can accommodate public interaction during meetings as expected by our citizenry and as required by City Charter, while balancing public safety.

“Due to current situation, we believe that continuing to have our public meetings in the traditional way creates unnecessary health risks to Council members, City staff and to the general public,” Gage said. Upcoming meetings will combine video live streaming and broadcasting as well as videoconferencing capabilities.